Increase service levels

Assure24 can help you to increase your service levels and grow your business.

With the servers, applications and storage systems being monitored 24/7, you can be aware of any problem when it occurs or when the symptoms start to show. Getting informed about problems before your client does means you can fix things before it impacts them.

A number of our clients use pre-emptive alerts and reports. This means that they can react to issues before the Service Level Agreement (SLA) timer starts ticking – buying them more time to meet ever-tightening response times.

If you keep this up – and you will, because we’re watching your back 24/7 – then your client will start to wonder what other systems you can monitor. You then have the potential to expand into different service areas with that client, resulting in increased service revenue.